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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Metos products

The group "New Technologies" offers for review the products of the plant Metos: vegetable slicers, cutters, scales, packagers, blenders, packaging machines, cooking boilers, convectomats, ovens, baking cabinets, microwave ovens, pans, ceramic plates, induction cookers, containers, baking trays, trolleys, distribution systems, dish dispensers, water coolers, refrigerated tables, marmites, neutral modules, ice baths, dispensers, soup heaters, roasters, glass display cases, fryers, salamanders, grills, toasters, rice cookers, sushi machines, shakers, juicers, ice crushers, juice coolers, coffee grinders, coffee makers, espresso makers, coffee machines, ice makers, ice cream machines, freezers, refrigerators and freezers, shock chambers freezers, heat cabinets, stands
  • Pre-treatment equipment Metos
    Pre-treatment equipment
    SMX, Dry Ager DX, Beta, etc.
  • Cooking equipment Metos
    Cooking equipment
    HOV5, ETVSK, Futuramarvel, etc.
  • GN containers, baking trays Metos
    GN containers, baking trays
    Safe Hot 20, GN 1/9, etc.
  • Food distribution and transportation Metos
    Food distribution and transportation
    BDC/50-50, Prof. VD-EN, etc.
  • Countertops, built-in equipment Metos
    Countertops, built-in equipment
    Proff, Nova, Venus, etc.
  • Small serving equipment Metos
    Small serving equipment
    Staychill, SCSL2, RHW, etc.
  • Storefronts Metos
    Storefronts
    Halo, Cube II, UM50, etc.
  • Bar equipment Metos
    Bar equipment
    X/1HB, VL334, Xi Rack 12, etc.
  • Coffee brewing equipment Metos
    Coffee brewing equipment
    D063, Cafina XT4, etc.
  • Ice cream and ice cream making machines Metos
    Ice cream and ice cream making machines
    Roller Bean, Carpigiani, etc.
  • Refrigerated cabinets and chambers Metos
    Refrigerated cabinets and chambers
    Start, Mor, Proff, etc.
  • Kitchen furniture and inventory Metos
    Kitchen furniture and inventory
    Dolly, Servistar Gastro, etc.
  • Dishwashers Metos
    Dishwashers
    MM, Easy Wedge, VD, etc.
  • Accessories, accessories Metos
    Accessories, accessories
    corollas, measuring cups, etc.
  • Discontinued equipment Metos
    Discontinued equipment
    HMD, Zummo, UR, etc.
  • Laundry equipment Metos
    Laundry equipment
    NTW, DAM, DAMC, etc.
  • Grill and restaurant equipment Metos
    Grill and restaurant equipment
    Mont Blanc, Profi Plus, etc.

NEW TECHNOLOGIES GROUP

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